Privacy Policy
Last Updated: 3-26-25
Austin’s Lock & Key (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or contact us for locksmith services.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Name
Phone number
Email address
Service address or general location
Details you provide related to your service request
We collect this information when you:
Submit a form on our website
Call or text us
Email us or engage in direct communication
Use our services or request a quote
2. How We Use Your Information
We use the information you provide to:
Respond to your inquiries or service requests
Schedule and deliver locksmith services
Send service updates or follow-ups
Improve our website and customer experience
We do not sell, rent, or trade your personal information to third parties.
3. Cookies & Website Tracking
Our website may use cookies or similar technologies to enhance user experience and collect non-personal data such as:
Browser type
Device type
IP address
Pages visited
You can control cookie preferences through your browser settings.
4. How We Protect Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of data transmission over the internet is 100% secure.
5. Third-Party Services
We may use third-party services (e.g., scheduling tools, analytics, or contact forms) to help operate our website and deliver services. These providers only receive information necessary to perform their function and are expected to protect your data.
6. Your Choices
You may contact us at any time to:
Request access to your personal data
Ask for corrections or updates
Request deletion of your data (where applicable)
To request any of the above, please contact us using the information below.
7. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If we learn that we have received information from a child without parental consent, we will delete it immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact:
Austin’s Lock & Key
📧 Jason@Austinslock.com
📞 (323) 762-5397
🌐 https://www.austinslock.com/
